Betting Rules

By opening an account or placing a bet with Rooli Casino, you confirm that you have read and understood the applicable rules and agree to follow them. These rules apply to all betting products made available through the website or any related platform. Product availability, markets, bet types and features may vary depending on your location, account status, device, technical settings and applicable legal requirements.

You must be legally permitted to use the service in the place where you are located. You are responsible for checking the laws that apply to you before registering or betting. Rooli Casino may restrict or refuse access where gambling is not permitted, where verification has not been completed, or where an account does not meet the relevant eligibility requirements.

• You must provide accurate, current and complete information when creating and maintaining an account.
• You must keep your login details private and must not allow another person to use your account.
• You must only place bets for yourself and not on behalf of another person.
• You must not use the service for unlawful activity, fraud, collusion, manipulation or any other prohibited purpose.
• You must not place bets while impaired or in a way that prevents you from making informed decisions.
• You must follow any account, identity, payment and age verification requirements that apply.

Rooli Casino may make reasonable checks before accepting or settling bets. These checks can include account, identity, payment method, location, activity and security reviews. If information is missing, inconsistent or unable to be verified, betting activity may be restricted while the matter is reviewed.

Account ownership and security

Your account is personal to you. You are responsible for checking account activity and promptly reporting any transaction, login or betting activity that you do not recognise. If you believe your account may have been accessed by someone else, stop using it and contact Rooli Casino through the available support channel. You should also update your password and take any other reasonable security steps.

A bet is submitted when you select the relevant market or game option, enter the stake and confirm the transaction using the available betting controls. A bet is not necessarily accepted merely because it has been submitted or appears temporarily on your screen. Acceptance occurs only when the bet is recorded by Rooli Casino’s betting system and a confirmation is displayed or otherwise made available.

You should review each bet carefully before confirming it. This includes the selected event, market, outcome, odds or displayed price, stake, potential return and any applicable conditions. Once accepted, a bet generally cannot be cancelled or changed unless the applicable rules expressly allow it or Rooli Casino agrees to an adjustment.

1. Check that you are using the intended account and payment balance.
2. Confirm the selection, stake and displayed terms before submitting the bet.
3. Wait for the bet confirmation before assuming that the bet has been accepted.
4. Keep the confirmation or reference information where it is provided.
5. Review your account history and report any apparent error as soon as possible.

Rooli Casino may decline, limit, suspend or cancel a bet before acceptance. This may occur because of technical issues, market changes, account restrictions, suspected misuse, incomplete verification, an unavailable product or another valid operational or legal reason. A displayed price, balance or market may change before a bet is accepted.

Errors and unusual activity

If a clear error affects a displayed price, market, result, account balance or transaction, Rooli Casino may take reasonable steps to correct the error. This may include voiding an affected bet, applying the correct terms, adjusting an account entry or reversing a transaction where appropriate. The outcome will depend on the nature of the error and the circumstances in which it occurred.

Bets may also be reviewed where activity suggests an attempt to exploit a technical fault, manipulate a market, evade account restrictions, use multiple accounts or otherwise breach the applicable terms. Rooli Casino may hold activity for review and may request information before deciding how affected bets should be treated.

Bets are settled using the official result or outcome supplied by the relevant event organiser, competition authority, game system or other recognised source. The settlement method depends on the product and bet type. Where a market has specific conditions, those conditions determine how the bet is resolved, including circumstances such as postponement, abandonment, cancellation, incomplete events, dead heats, ties or changes to an event.

A result may be amended if the original result is later found to be incorrect or if the applicable source changes its official decision. Rooli Casino may update settlement where necessary to reflect the relevant official outcome or correct a clear settlement error. Account history may therefore change after an initial result has been displayed.

Where a bet is void, the stake or relevant part of the stake will generally be treated in accordance with the product rules and applicable terms. Multi-selection bets may be affected differently from single bets when one selection is void or unavailable. You should check the information displayed for the specific product before placing a bet.

Balances and withdrawals

Winnings and returned stakes are credited to the account after the relevant bet has been settled. Displayed balances may include funds that are subject to verification, wagering conditions, transaction checks or other applicable restrictions. A balance shown on screen does not remove any requirement that applies under the account terms.

Withdrawals are handled under the available payment options and the applicable account and verification requirements. Rooli Casino may ask you to confirm your identity, ownership of a payment method or source of funds before processing a withdrawal. A withdrawal can be delayed or declined where information is incomplete, a transaction is under review, the payment method is not supported or a legal or security check is required.

You should check all account entries and transaction records. If you believe a bet, settlement, deposit, withdrawal or balance is incorrect, raise the issue promptly with the available support team and provide the relevant reference, date and details. This helps the matter to be reviewed efficiently.

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and only use money you can afford to lose. Do not chase losses, borrow money to gamble, or increase your stake because you feel frustrated or confident about a result.

• Set personal deposit, spending or time limits where those tools are available.
• Take regular breaks and avoid gambling when tired, upset or under the influence of alcohol or other substances.
• Keep gambling separate from essential household spending and financial commitments.
• Use account restrictions, cooling-off options or self-exclusion if gambling is becoming difficult to control.
• Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.

Rooli Casino may apply safer gambling measures, including account reviews, spending controls, activity restrictions, cooling-off periods or self-exclusion arrangements. These measures may affect access to betting products and may not be removed before the relevant period ends. Further information is available on the Responsible Gambling page.

Questions and complaints

If you have a question about a bet, result, account entry or rule, review your bet history and the relevant product information first. If the issue remains unresolved, contact Rooli Casino through the support method available on the website. Include your account details only through a secure channel and provide enough information for the transaction or bet to be identified.

Complaints are reviewed in accordance with the applicable customer support and complaints process. Rooli Casino may ask for further information, allow time for an event or result to be verified, or refer a matter for an internal review. Nothing in these Betting Rules limits any rights or protections that apply to you under Australian law.

These Betting Rules may be updated from time to time to reflect changes to products, systems, legal requirements or operational procedures. The version published on the website applies from its stated effective date. You should review the rules periodically and before placing bets.