Responsible Gaming

Online casino games are based on chance, and outcomes cannot be predicted or controlled. There is no strategy that can guarantee a win, and past results do not affect future results. A losing run does not mean that a win is due, while a recent win does not make another win more likely. Each game is a separate event.

Before you play, decide how much time and money you are comfortable spending. Treat this amount as an entertainment expense, similar to the cost of another leisure activity. Never gamble with money needed for rent, bills, food, education, savings or other essential commitments. Do not borrow money, use credit to chase losses or sell possessions to continue gambling.

• Only gamble when you are legally entitled to do so and meet the applicable age requirements.
• Set a spending limit before you begin and stop when that limit is reached.
• Set a time limit and take regular breaks away from the screen.
• Keep gambling separate from important financial decisions.
• Avoid gambling when you are upset, tired, stressed or affected by alcohol or other substances.
• Remember that the purpose of gambling is entertainment, not income.

It can also help to keep a personal record of your deposits, bets, wins and losses. Looking at your activity over time may provide a clearer picture than focusing on an individual session or result.

Gambling can become difficult to manage for some people. A concern may develop gradually, so it is useful to check your behaviour regularly and be honest about how gambling affects your finances, relationships, work, study and wellbeing. You do not need to wait for a serious problem before taking a break or asking for help.

Possible warning signs

• Spending more time or money gambling than you intended.
• Trying to win back money after a loss, often called chasing losses.
• Increasing your bets because smaller amounts no longer feel exciting.
• Feeling restless, irritable or anxious when you cannot gamble.
• Thinking about gambling throughout the day or during important activities.
• Hiding gambling activity, deposits, losses or account statements from others.
• Borrowing money, missing payments or using funds intended for essentials.
• Gambling to cope with stress, loneliness, sadness, anger or other emotions.
• Continuing to gamble after deciding to stop or take a break.
• Experiencing conflict with family, friends, colleagues or others because of gambling.

If any of these signs feel familiar, consider stopping play and seeking independent support. Speaking with someone you trust can be a useful first step. A qualified financial counsellor, health professional or gambling support service can help you review your options without judgement.

Rooli Casino may make account management tools available to help you control your gambling. Depending on the feature, these tools may allow you to set deposit, spending or session limits, take a temporary break, review your activity or request a longer period away from gambling. Availability and operation can vary, so please check the relevant account settings and applicable terms.

Set limits before you play

A limit is most effective when it is chosen before gambling begins. Consider setting a daily, weekly or monthly amount that you can afford to lose without affecting your normal commitments. You may also choose a session or time limit. Once a limit is reached, treat it as a firm stopping point rather than increasing it to continue playing.

Take a break

A temporary break can create space to review your habits and decide whether gambling remains appropriate for you. During a break, avoid opening other gambling accounts or moving to another platform to continue playing. Use the time to focus on sleep, exercise, relationships, hobbies, work or other activities that support your wellbeing.

Self-exclusion

Self-exclusion is a stronger option for people who want to prevent themselves from accessing gambling services for a chosen period or longer. If you decide that self-exclusion is appropriate, follow the available account process and read the information carefully. Self-exclusion should be treated seriously. Do not attempt to bypass it by creating another account or using another person’s account.

Account controls are helpful, but they are not a substitute for personal support. If you are worried about your gambling, consider using several measures together, including financial controls, support from someone you trust and advice from an independent service.

Gambling losses can affect more than your gaming balance. They may influence household finances, relationships and emotional wellbeing. Keep gambling funds separate from money needed for daily life, and review your bank or payment activity regularly. If you share finances with another person, consider discussing your spending plans and agreeing on safeguards.

1. Prepare a realistic household budget that includes essential expenses, debts and savings.
2. Choose an entertainment amount only after essential commitments have been covered.
3. Do not increase your gambling budget because of a win or loss.
4. Remove saved payment methods or reduce access to funds if this helps you maintain control.
5. Ask a trusted person to help you monitor spending if gambling is becoming difficult to manage.
6. Contact a financial counselling or gambling support service if you are experiencing debt, stress or conflict.

Do not gamble while affected by alcohol or drugs. These substances can reduce judgement and make it harder to follow limits. It is also sensible to avoid gambling when you are experiencing a mental health crisis or intense emotional distress. Consider contacting a qualified health professional or an appropriate emergency support service if you or someone else may be at immediate risk.

If gambling is affecting a family member, friend or colleague, approach the conversation calmly and without blame. Explain what you have noticed, listen to their concerns and encourage them to seek independent help. You can also seek support for yourself, as gambling-related harm can affect people close to the player.

Support is available for people who are concerned about their gambling, as well as for family members and friends. Australian players can consider contacting an appropriate gambling help service, financial counsellor, mental health professional or community support organisation. These services may offer confidential guidance, practical tools, counselling and referrals. You can also speak with a trusted person and ask them to support your decision to take a break.

If you want to use a safer gambling feature on your Rooli Casino account, review the available account controls or contact the site through the support channel shown on the website. Do not include sensitive information in a public message. Requests may be subject to identity and account checks so that account protections can be applied safely.

Rooli Casino may take steps to support safer gambling, including providing information, applying account restrictions where appropriate and responding to concerns about gambling activity. These measures cannot remove the inherent risks of gambling or guarantee that a person will not experience harm. Responsibility for choosing whether, when and how much to gamble remains important.

If you believe gambling is no longer safe or enjoyable for you, stop playing now, use the strongest available account restriction and seek independent support. Taking action early can make it easier to regain control.