Rooli Casino Terms & Conditions

These Terms & Conditions form an agreement between you and the operator of Rooli Casino. They apply to your use of the website, mobile or other digital services, account functions, games, deposits, withdrawals, promotions and any related content. Additional rules may apply to particular games, competitions, promotions or payment methods. Those rules will be made available where relevant and form part of these terms.

Rooli Casino may update these terms from time to time to reflect changes to the services, applicable law, industry requirements, technology or business practices. The updated version will apply from the date it is published, unless a different effective date is stated. You should review this page regularly. If you continue to use the services after an update, you are taken to have accepted the revised terms.

The website is intended only for people who are legally permitted to access online gambling services in their place of residence. You are responsible for checking and complying with all laws that apply to you. Nothing on the website is an invitation to gamble where gambling is prohibited or restricted.

Eligibility

• You must meet the minimum legal age and any other eligibility requirements that apply in your location.
• You must provide accurate, current and complete information when registering and when responding to verification requests.
• You must use the account for yourself and must not open or use an account on behalf of another person.
• You must not access the services if you are self-excluded, subject to a gambling restriction, or otherwise prohibited from using them.
• You must not use the services from a location where online gambling is unlawful or unavailable.

You may need to create an account before using certain services. You are responsible for keeping your login details confidential and for all activity carried out through your account. You must tell Rooli Casino promptly if you believe your account details have been lost, disclosed, misused or accessed without permission. Rooli Casino will not ask you to disclose your password through an unsolicited message.

Only one account per person is permitted unless Rooli Casino expressly agrees otherwise. Duplicate, linked or suspected duplicate accounts may be reviewed and may be closed in accordance with these terms. Where an account is closed or restricted, access to services, funds or promotional benefits may be affected while checks are completed.

Rooli Casino may carry out identity, age, address, payment, source-of-funds and other compliance checks. You agree to provide documents or information reasonably required for these checks. Documents must be genuine, readable, current and belong to you. Failure to complete verification may result in an account being restricted, suspended or closed, and may affect the processing of transactions.

You must not sell, transfer, lend or otherwise allow another person to use your account. You must also not use another person's account. Rooli Casino may suspend or close an account where it reasonably believes that these rules have been breached, that information is inaccurate, or that the account presents a security, legal or operational risk.

Available payment methods, minimum and maximum transaction amounts, processing arrangements and any applicable conditions may be displayed on the website and may change from time to time. You may use only a payment method that is registered in your name or that you are otherwise authorised to use. Third-party payments may be rejected or returned.

You are responsible for ensuring that deposits are made lawfully and that the money used is not obtained from illegal activity. Rooli Casino may delay, reject, reverse or review a transaction where required for security, fraud prevention, compliance or technical reasons. Your bank, payment provider or other intermediary may also impose its own terms, fees or processing times.

Funds in your account must not be used for unlawful purposes. Wagers are accepted only when confirmed by the Rooli Casino system. A transaction or wager that has not been recorded successfully may not be valid, even if you believe it was submitted. If a technical or obvious error affects a game, transaction, result, balance or wager, Rooli Casino may correct the error and take reasonable steps to restore the position that would have applied without the error.

You should check your balance and transaction history regularly and report any suspected error promptly. Unless a different rule is stated for a particular service, available funds may be withdrawn subject to verification, applicable conditions and any required checks. Rooli Casino may ask you to use the same payment method used for a deposit or provide further information before processing a withdrawal.

You are responsible for any taxes, duties or reporting obligations that may apply to you. Rooli Casino does not provide personal financial, legal or tax advice. You should obtain independent advice if you are unsure about your obligations.

Promotions, bonuses, rewards and competitions may be subject to separate promotional terms. Those terms may include eligibility requirements, expiry dates, wagering requirements, game restrictions, maximum values, withdrawal conditions or other limits. You should read the relevant promotional terms before opting in or using a promotional benefit. If there is an inconsistency, the specific promotional terms will apply to that promotion to the extent of the inconsistency.

Rooli Casino may withdraw, amend or cancel a promotion where permitted, including where a promotion has been misrepresented, used in an unintended way, affected by a technical error or associated with suspected abuse. Rooli Casino may limit or refuse promotional participation where it reasonably considers that the activity is inconsistent with the promotional terms or the purpose of the offer.

You must use the website and games fairly and in accordance with these terms. You must not interfere with the operation or security of the website, exploit a fault, use automated software or bots, manipulate results, use unauthorised third-party tools, introduce malicious code, or attempt to gain an improper advantage. You must not use the services to facilitate fraud, money laundering, collusion or any other unlawful activity.

• Do not copy, reproduce, publish, sell or commercially exploit website content without permission.
• Do not attempt to bypass age, identity, location, security or responsible gambling controls.
• Do not submit content that is unlawful, threatening, abusive, misleading, discriminatory or invasive of another person's privacy.
• Do not use the website in a way that could damage, overload or impair its availability or security.
• Do not use information obtained from the website for unlawful or fraudulent purposes.

Rooli Casino may suspend, restrict or close an account where it reasonably considers that you have breached these terms, provided inaccurate information, failed a verification check, engaged in prohibited conduct, created a security risk, or where suspension is required by law or a competent authority. An account may also be closed at your request or for operational reasons. Where appropriate, Rooli Casino will provide information about the applicable process, subject to legal, security and integrity requirements.

If an account is closed, you must not create another account or continue using the services unless Rooli Casino gives you permission. Any valid balance will be dealt with in accordance with applicable law, these terms, verification requirements and the circumstances leading to closure. Funds connected with fraud, unlawful activity, chargebacks, misuse or a breach may be withheld or handled as permitted by law.

Personal information is handled in accordance with the Rooli Casino Privacy Policy. The Privacy Policy explains what information may be collected, how it may be used, when it may be disclosed and how you can exercise applicable privacy rights. By using the services, you acknowledge that relevant information may be processed for account administration, identity checks, security, fraud prevention, responsible gambling, payments, customer support and legal compliance.

The website and its content are provided subject to availability. Rooli Casino aims to keep information accurate and services reliable but does not guarantee that the website will always be uninterrupted, error-free, secure or available on every device or network. Maintenance, communications failures, software faults, outages and events outside reasonable control may affect access or functionality.

To the extent permitted by law, Rooli Casino is not responsible for losses caused by your failure to protect account details, your use of an unsuitable device or connection, unauthorised access resulting from your actions, or reliance on information that is incomplete or out of date. Nothing in these terms excludes or limits a right, guarantee or remedy that cannot lawfully be excluded or limited under applicable Australian consumer law.

These terms are governed by the laws that apply to the relevant Rooli Casino service and your use of it, subject to any mandatory rights and protections available to you. If a provision is found to be invalid or unenforceable, it will be read down or removed to the minimum extent necessary, and the remaining provisions will continue. A delay or failure to exercise a right does not waive that right.

If you have a question, complaint or concern about these terms, use the customer support or complaints process made available on the website. You should provide enough information for the matter to be reviewed, including relevant account or transaction details where appropriate. Please do not include passwords or unnecessary sensitive information in a message.